Information

Information Counters

Information Counters

  • Information Counters

Five information counters located inside the terminal building provide information about flights and terminal service facilities, wheelchair & stroller and baby carriage rental service, paging services and other services.

Writing communication boards and communication support boards are available for customers with hearing and speech disabilities.

If you have any problems, please visit an information counter, marked with a question mark “?”.

1F MAP
2F MAP
3F MAP  MAP

Concierges (information service staff)

  • Concierges

Information service staff, or concierges, inside the terminal building provide information service at information counters, the call center and terminal lobbies.

They can be recognized by their jade-color-based uniform.

If you have any problems, please do not hesitate to ask a concierge.

Tokyo International Airport Terminal Information (call center)

Tokyo International Airport Terminal Information (call center)

The call center responds to phone inquires about flights, terminal facilities, access to the airport, lost articles and other matters, 24 hours a day.

* Please be sure to dial the correct number.

Information Phones

  • Information Phones
  • Information Phones Pictogram

Information Phones with a direct line connection to the call center are located inside the terminal building.

The call center responds to inquiries 24 hours a day. If you have any problems, please do not hesitate to contact the call center.

Floor Terminal Parking Lot
General Restricted
1F 6
MAP
1
MAP
1
MAP
2F 3
MAP
15
MAP
MAP
-
3F 4
MAP
6
MAP
MAP
MAP
1
MAP
4F 3
MAP
- -
5F 2
MAP
- -

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