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Luggage Delivery, Luggage Storage and Luggage Carts

Luggage Delivery Service

Luggage Delivery Service Counter 2F/3F

  • Delivery Service Counter

You can have your luggage (such as souvenirs and suitcases) delivered from the counter in the arrival lobby (2F) to your home. You can also have your luggage delivered from your home to the airport and collect it at the counter in the departure lobby (3F). For reservations or information, please contact the operator.

Floor Operator Service Hours Contact Information Location
2F Sky Building Service 24 hours 03-6428-0661
(Reservations are not accepted at this number)
Sky Building Service 2F MAP (opens in a separate window)
JAL ABCopens in a separate window 24 hours 0120-919-120
03-3545-1131
weekdays(09:00-18:00)   Saturdays, Sundays and public holidays(09:00-17:00)

* After-hours inquiries
http://www.jalabc.com/english/opens in a separate window
03-6428-0662
(Reservations are not accepted at this number)
JAL ABC 2F MAP (opens in a separate window)
3F Sky Building Service 24 hours 03-6428-0661
(Reservations are not accepted at this number)
Sky Building Service 3F MAP (opens in a separate window)
JAL ABCopens in a separate window 24 hours 0120-919-120
03-3545-1131
weekdays(09:00-18:00)   Saturdays, Sundays and public holidays(09:00-17:00)

* After-hours inquiries
http://www.jalabc.com/english/opens in a separate window
03-6428-0662
(Reservations are not accepted at this number)
JAL ABC 3F MAP (opens in a separate window)

Temporary Luggage Storage

Temporary Luggage Storage 2F/3F

  • Temporary Luggage Storage

You can use the cleaning service and porter service in the arrival lobby on the second floor.

Operator Service Hours Contact Information Location
Japan Airport Techno
(Level 2)
24 hours
(cleaning service 09:00-18:00)
03-6428-0659 Japan Airport Techno(Level 2) MAP (opens in a separate window)
Japan Airport Techno
(Level 3)
24 hours 03-6428-0671 Japan Airport Techno(North Store, Level 3) MAP (opens in a separate window)

Maximum storage period is two weeks. Storage price depends on its size (length/width/height) as follows.

Fees S (less than 120cm) ¥300
M (120cm and above but less than 200cm) ¥500
L (200cm and above but 300cm) ¥800
Coat(apart from the above size and pricing per piece) ¥200

As of April 1, 2014.

Though length limit is 300cm per piece or weight limit is 30kg per piece, we may not accommodate your luggage because of a shape or content of the item.

Coin Lockers

Coin Lockers

  • Coin Lockers

Coin lockers are provided in the terminal building.Its duration of use, however, is limited to 7days(168hours).

Floor Number Location
2F 1 2F Coin Lockers 1 Map (opens in a separate window)
3F 2 3F Coin Lockers 2 Map (opens in a separate window)
Fees Large locker(height 84cm x width 36cm x depth 64cm) ¥500
Small locker(height 40cm x width 36cm x depth 64cm) ¥300

As of April 1, 2014.

Porter Service

Porter Service, 2F

Departing passengers may request that their baggage be carried from a location of their choosing in the international terminal (railway station, bus/taxi stop, car park, etc.) to the check-in counter of their airline. Arriving passengers may request that their baggage be carried from the arrival lobby to a location of their choice in the terminal.

This service must be reserved in advance. Reservations are accepted by telephone until the day before the date of departure or arrival.

Please call for more information.

Operator Service Hours Contact Information
Japan Airport Techno 24 hours 03-6428-0658

Luggage Carts

Luggage Carts

  • Luggage Carts

Luggage carts are provided at various locations inside the terminal building, as well as at train stations, parking lots, bus and taxi drop-off points, etc.

For departures, you can use luggage carts free of charge from your train station (from the platform in the case of Keihin Electric Express Railway), parking lot, bus or taxi drop-off point or other location, to your airline's check-in counter. For arrivals, you can use luggage carts free of charge from the baggage claim area to your train station (to the platform in the case of Keihin Electric Express Railway), parking lot, bus or taxi pick-up point or other location.

* Use of luggage carts on escalators is prohibited.

Mini Carts

  • Mini Carts

Mini carts are available in the departure concourse after immigration. You can transport your baggage in a mini cart to your boarding gate, so you do not have to worry about carrying heavier baggage after shopping at duty-free shops and other shops.

Mini carts are also available in the arrival concourse. You can carry your baggage in a mini cart to the quarantine counter.

Bag Wrapping

Bag Wrapping

Bag Wrapping(Level 3) MAP (opens in a separate window)

  • Bag Wrapping

We provide wrapping services on 3rd floor of departure lobby.

Your luggage can be wrapped with stretch film for a protection from scratches and pilferage.

Fees Total length of three sides (height / width / depth)of luggage is below 160cm 1,000yen per pcs.
Total length of three sides is equal to or more than 160cm 1,500yen per pcs.
Extra size or special shape out of standard luggage from such as golf bag , etc 2,000yen per pcs.