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Regarding Lost Items

If you lose an item at the airport, the place to inquire about it differs depending on where you lost the item.
Refer to the table below for lost & found inquiries in the international terminal.
If you are unable to determine where to inquire about a lost article or experience some other difficulty, please contact Tokyo International Airport Terminal Information (Telephone: 03-6428-0888).

Go to this link for lost & found inquiries in the domestic terminals.

Places to Inquire about Lost Articles

Location Where Article Was Lost Place to Contact Contact
Before Outbound Passport Control (Public Area) Tokyo International Airport Terminal Information
Telephone: 03-6428-0888
Fax: 03-6428-0889
24 hours a day, every day
Inquiries on Lost Articles
After Departure Procedures
Between the security checkpoint & the boarding gate
Tokyo Customs 050-5533-6931
Prior to Arrival Procedures
Between the aircraft and the Customs hall
Tokyo Customs 050-5533-6931
After Inbound Passport Control (Public Area) Tokyo International Airport Terminal Information
Telephone: 03-6428-0888
Fax: 03-6428-0889
24 hours a day, every day
Inquiries on Lost Articles
Aboard an Aircraft The airline for your flight List of airlines
At a Train Station or on a Train The railway company Trains and monorails
On a Bus The bus company Buses

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